Support
How can we help?
Account, subscription, and leaderboard questions — plus a direct line to a real person.
Account help
Sign-in and account questions — including username changes and leaderboard profiles — can be directed to info@scrubbattle.com.
Subscription help
Subscriptions are managed through your Apple Account settings. Subscriptions automatically renew unless canceled at least 24 hours before the end of the current subscription period.
Offer-code help
Received a code from the podcast, an ambassador, or a classmate? Redeem it in the App Store app before starting your subscription.
Leaderboard questions
Questions about how points are calculated, class year groupings, or your school's ranking can be sent to info@scrubbattle.com.
Technical troubleshooting
For crashes, missing streaks, or sync issues, email support with your device model and iOS version so we can reproduce and fix it.
Contact support
Email info@scrubbattle.com and we’ll get back to you as soon as we can.
For subscription changes and cancellation, manage your subscription through your Apple Account settings.